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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.


How do I setup my mail account?

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Where can I find my account details ?

When applying for a Internet account with Skyafrica we give a form with all you account details but if you cannot find it we will happily fax or e-mail it to you just fill in a form here

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Why doesn't ADSL work ?

Normally there can be 3 things that goes wrong namely

  • Line is down
  • Capping up
  • ADSL Routers hangs.

To resolve this please contact our support team so we can help step-by-step to resolve these issues.

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Last modified: 03/02/09.